Wednesday, April 30, 2008

Wanted: one High-Quality Phone Headset

I've been on a long-time quest to find a phone headset (bluetooth not required) that makes a cell phone conversation sound as good as actually holding the cell phone up to my ear. Today I purchased my 9th headset in the last 2 years.

I had an old-fashioned, corded, over-the-head headset with my old Treo a couple of years ago, and I loved it. When I upgraded to a Treo 700, the old headset wasn't compatible, and I excitedly embraced a new Motorola Bluetooth headset. Unfortunately, the excitement didn't last too long. I would answer the headset and find the caller on the phone. Next I would answer the phone and find the caller on the headset. And far too often I had to apologize for poor call quality and disconnect the headset.

4 bluetooth headsets (and about a year) later I fired bluetooth altogether and went to find a corded solution.


I bought a Plantronics M214C over-the-head headset, and I liked it. It's very comfortable, and the incoming sound quality is perfect. However, the outgoing sound quality is only average, and people point and laugh at how it looks in public! So I went in search of something smaller and better.


This was about the time I traded my Treo 700 in for a Blackberry Pearl, so I tried using the stereo headset that came with the phone. Again, great incoming sound quality but only average outgoing sound quality. Also, I couldn't get used to wearing it in both ears, and the little ear buds never seem to stay in my ears. (maybe my ears are defective?)


On the advice of a friend I tried the Plantronics MX250 – it's still an ear bud, but it has a little support piece that sits under your ear to hold it in place. And it has a boom, rather than having the microphone dangle below as part of the cord. My friend was right – the sound quality on this one was very good (both incoming and outgoing). Unfortunately, it didn't fit right (my defective ears again), and I had to hold it in place with one hand while I talked, which sort of defeats the purpose of using a headset. So, back to Staples I went.


Today I exchanged my MX250 for a Jabra C250 – it's similar in size & style, but it wraps over the ear to hold it in place. So far it's the most comfortable headset I've worn – I love it! And the incoming sound quality is excellent. But, and there always seems to be a but, the first person I talked to on it told me I sound a little bit muffled. Doh!

Maybe my mouth & voice are defective too. :(


Oh well, I'm going to keep trying. I'm nothing if not persistent.

And if anyone out there has a recommendation for me, I'm all (defective) ears!

Your hears better than he talks Realtor,

Chris Butterworth

[tags] headsets [/tags]