Tuesday, April 17, 2007

My New Friend Gladys

On Friday of last week I had a pretty amazing experience.  It started out not so amazing and ended as one of the best days I'd had in a long time.  I have a client who is living in an assistied living home in Glendale.  We are in the process of the selling their home that they used to live in and needed to get their signatures on the deed to transfer the ownership of the property.  Through some miscommunication I thought that the assisted living home had arranged for a mobile notary to meet me at the home at 10:00 am where we would have my clients sign the deed get it notarized and then I would courier is back to the title company.  Well, after waiting at the home for 30 minutes, the notary never showed up and I came to discover that we each thought we were scheduling the notary.  So that was the beginning to my very frustrating day.  Not to mention that, I must admit, I wasn't terribly comfortable in the assisted living home.  It was quite obvious that the woman that was wondering around the home was not altogether with it and I just wasn't sure how to interact or respond to her.  And all I wanted to do at that time was get the signatures that I needed and carry on with my day.

So after a few phone calls back at the office, I was able to schedule a mobile notary for the afternoon.  I met her there at the home, my clients signed the deed and we are just wrapping things up and my new friend Gladys walked into the room carying a baby doll that was, by the looks of the yellow-ing color, quite old.  Glady proceeded to tell me that this was her doll that she had when she was a young girl and that she even made the little dress that the doll was wearing.  It was the sweetest thing I think I've ever seen.  She was also very proud of the fact that when layed on her back the doll's eyes closed (which must have been cutting edge technology back in her childhood).  Gladys and I chatted for a few minutes about the doll, she gave me a couple of compliments on how nicely I was dressed and how young I looked (19 in her eyes, 12 years yonger than reality), and then the absolute highlight of my day......Gladys came and gave me a big bear hug out of the clear blue.  She said that it was a very rare occasion that she got to hug sich a nice young man. 

So my day went from a rather frustrating and uncomfortable day to one of the best days I've had in quite some time.  It was probably the fact that she paid me several compliments while I was there, but I didn't want to leave.  I think I could have hung out with Gladys for hours chatting about nothing at all.  Her energy was absolutely infectious.

This is one of the things that I love about this business.  I get to meet and talk to some of the most amazing people who make my life better just after a 10 minute conversation.  Gladys will be one of those poeple that I will remember forever.

-Steve Nicks